Shipping Policy for Rosobongo Sweets

At Rosobongo Sweets, we are committed to delivering your orders in a timely and safe manner. Please read our shipping policy below to understand how we handle deliveries.

Shipping Areas

We currently deliver to selected cities and regions. Please check our delivery availability for your area during checkout. If your location is not serviceable, you will be notified before completing your order.

Processing Time

All orders are processed within 1–2 hours after payment confirmation. Orders placed on weekends or holidays will be processed on the next working day.

Delivery Time

Delivery time depends on your location. Typically, orders are delivered within 2–5 business days after dispatch. Please note that delays may occur due to unforeseen circumstances such as weather conditions, festivals, or operational issues.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order. We may offer free shipping promotions from time to time.

Order Tracking

Once your order is dispatched, you will receive a tracking link or tracking number via email or SMS so you can monitor the status of your delivery.

Address Accuracy

Please ensure that your shipping address and contact details are correct at the time of placing the order. Rosobongo Sweets will not be responsible for delays or failed deliveries due to incorrect or incomplete address information.

Delivery Attempts

Our delivery partners will attempt to deliver your order as per their standard delivery schedule. If you are unavailable at the time of delivery, they may contact you or attempt a re-delivery. If the order cannot be delivered after multiple attempts, it may be returned to us.

Damaged or Missing Items

If you receive a damaged package or if any items are missing, please contact us immediately with photos and order details. We will review the issue and assist you accordingly.

Contact Us

If you have any questions or concerns regarding your shipment, please reach out to us at:
help.rasobongo@gmail.com
+91 99673 01444